All new or used products must meet the following conditions to be eligible for a refund or exchange:
- All Product(s) must be shipped back within 30 days of the original delivery date.
- New product(s) must be in original, unused and brand-new condition to receive a full refund.
- Used Product(s), that have been opened or have broken seals, must be in the original condition they were received and may be subject to restocking fees up to 40%. Additional fees of 10% may be imposed if accessories, parts or other items are missing from original packaging.